尊敬的亚马逊团队,
我对我所涉及的问题深感遗憾,并真诚地希望能够解决这一情况。我收到您的通知,了解到我的账户因违反《亚马逊卖家服务条款》而被禁售。首先,我想表达我的歉意,因为我对亚马逊的规定有所误解,并且未能遵守其规定。
作为一名卖家,我一直努力确保遵守所有规定,并提供最优质的服务。然而,我现在意识到我的某些行为可能违反了您的政策,但我希望能够通过合作和解决的方式解决这一问题。
我深知亚马逊致力于维护公平的市场环境,同时保护消费者权益。我理解您对于保持平台秩序的重视,并承诺将遵守所有相关规定,以确保不再发生类似情况。
为了更好地理解我所犯错误的性质,并确保未来不再犯类似错误,我请求您提供更具体的信息,以便我能够全面了解并采取适当的措施。
在此,我诚恳地请求您重新审视我的账户,并考虑解除禁售处罚。我愿意积极配合您的调查,并承诺将严格遵守所有相关规定。
再次对造成的不便表示诚挚的歉意,我真诚希望能够得到您的理解和支持。期待您的回复,谢谢。
诚挚地,
[您的姓名]
英文版申诉模版:
Dear Amazon Team,
I am writing to appeal the decision to ban my seller account due to a violation of the [specific term violated] in the Amazon Seller Terms of Service. I was deeply disheartened to receive the notification of the ban and would like to address the issue with utmost sincerity and transparency.
I acknowledge and take full responsibility for any actions on my part that may have inadvertently breached Amazon's policies. As a dedicated seller on your platform, I have always strived to comply with all regulations and provide exceptional service to customers. However, I understand that there may have been a misunderstanding or oversight on my part, which led to this unfortunate situation.
I value the principles of fairness and consumer protection that Amazon upholds, and I am committed to rectifying any mistakes and ensuring full compliance with your policies moving forward. I am eager to collaborate with your team, gain a better understanding of the nature of my error, and take necessary steps to prevent any recurrence.
In light of the situation, I kindly request a detailed explanation of the specific violation committed so that I can address it comprehensively and demonstrate my willingness to adhere to all guidelines and standards set by Amazon.
I humbly implore you to reconsider the ban on my seller account and provide me with an opportunity to rectify the situation. I assure you of my full cooperation and dedication to upholding the integrity of the Amazon marketplace.
I sincerely apologize for any inconvenience caused and sincerely hope for a positive resolution. Thank you for your attention to this matter.
Warm regards,
[Your Name]